Refund policy
Return & Refund Policy
Customer satisfaction is our priority.
Return Eligibility
Returns are accepted within 7 days of delivery if:
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Wrong item received
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Damaged product
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Defective product
Items must be:
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Unused
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Unwashed
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With original tags
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In original packaging
Non-Returnable Items
Returns will not be accepted for:
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Used products
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Washed garments
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Products without tags
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Products damaged by customer misuse
Refund Process
After inspection and approval:
Refunds are processed within 5–7 business days to the original payment method.
Exchange
Exchange is available subject to stock availability.
Return Shipping
If the mistake is from Swagzaar, return shipping will be borne by us.